01Scope
This policy applies to everyone who uses our Site and to clients using websites, AI agents, automations, messaging tools and other systems we build, host or manage (“Systems”). It forms part of our Terms of Service.
02Prohibited use
You must not use the Site or any System to:
- break any law, including privacy, consumer, anti-discrimination and telecommunications laws;
- send spam or unsolicited commercial messages, or messages without consent and a working unsubscribe option as required by the Spam Act 2003 (Cth);
- make calls or send messages to numbers on the Do Not Call Register in breach of the Do Not Call Register Act 2006 (Cth);
- record calls without giving the notices required by law;
- impersonate any person or business, or use AI to deceive people about who they are dealing with;
- publish or transmit content that is defamatory, misleading, fraudulent, obscene, hateful or infringes someone else’s intellectual property;
- collect personal information without a lawful basis, or process sensitive information without appropriate consent;
- distribute malware, attempt unauthorised access, probe for vulnerabilities, or disrupt any system or network;
- promote illegal products or services, gambling, weapons or adult content, or anything that breaches advertising platform policies.
03Enforcement
If we reasonably believe a System is being used in breach of this policy, we may suspend or disable it, remove content, or terminate our services. Where possible we will give you notice and an opportunity to fix the issue first. We may report unlawful activity to the relevant authorities.
04Reporting misuse
To report misuse of a System we manage, email info@automatexdigital.com.